EVOQUEGROUP

Parts & warranty

The sale starts a relationship.

Canadian parts inventory, technical staff and a digital warranty process help dealers support the products they sell.

Get the right
conversation started.

Contact our team with the brand, model, VIN or serial number, part details and a clear description of the issue.

Parts availability and warranty eligibility depend on the product and the applicable terms. Our team can guide you to the appropriate support process.

Contact support

Clear information.
A structured review.

  1. 01

    Describe the issue

    Gather product identification, purchase details and supporting evidence.

  2. 02

    Submit for review

    Our team directs you to the digital warranty process. Claims are reviewed for VIN and eligibility.

  3. 03

    Coordinate next steps

    Follow the decision and service instructions provided for the claim. Shipping and carrier delivery are separate.

Know where to start.

I bought a product from a dealer. Who should I contact?

Start with your selling dealer so they can identify the product and guide the service or warranty request.

Does submitting a claim confirm warranty coverage?

No. Warranty claims are reviewed against the product’s applicable terms and eligibility requirements.

Your next move

Let’s build your
Canadian business.

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